Returns & Exchanges
We want you to feel confident and empowered in your Oner Active gear, which is why we offer a 30-day return window for all items in original condition. Please ensure all tags remain attached and garments are free from makeup or sweat marks to qualify for a full refund.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the unwashed and unworn items in their original packaging, ensuring all Oner Active swing tags are securely attached.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the designated carrier location.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing