Frequently Asked Questions
Everything you need to know about your Oner Active journey.
How do I find my perfect fit in Oner Active collections?
We recommend checking our detailed Size Guide located on each product page. Our fabrics are designed for high-performance compression and stretch; if you are between sizes, we suggest sizing up for the best fit.
What is your return policy for activewear?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, unwashed, and with all original tags and liners attached to be eligible for a refund.
How long does shipping take and do you ship internationally?
Yes, we ship worldwide. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
How should I care for my Oner Active products to ensure longevity?
To maintain the integrity of our technical fabrics, we recommend washing items inside out on a cold, gentle cycle. Avoid using fabric softeners and always air dry instead of tumble drying.
Can I make changes to my order after it has been placed?
Our warehouse team works quickly to process orders. Once an order is confirmed, we are generally unable to make changes or cancellations. Please double-check your shipping address and items before completing checkout.
Are your leggings squat-proof?
Absolutely. Our collections, including the popular Effortless and Unified lines, are rigorously tested to ensure they are squat-proof and provide full coverage during high-intensity workouts.